Last updated: September 2026
Almusafir Holidays is committed to protecting your personal data and processing it in line with the Personal Data Protection Law of the Kingdom of Saudi Arabia and its regulations.
1. Data we collect
- Contact details: name, mobile number and email.
- Travel details: names as in the passport, passport details, travel dates and preferences.
- Payment details: transfer receipts and billing details (we do not store card data).
2. How we use your data
- To carry out the bookings and services you request and issue documents and invoices.
- To contact you about your bookings and any changes to them.
- To meet legal and tax requirements.
- To send offers only if you have agreed, and you can opt out at any time.
3. Sharing data
We share only the minimum data needed with Suppliers (airlines, hotels, visa centres) to deliver your service, and with government authorities when legally required. We never sell your data.
4. WhatsApp communication
The website forms do not store your data on our servers. They open a WhatsApp chat with a message containing what you entered, and that chat is subject to WhatsApp's privacy policy in addition to this policy.
5. Retention and security
We keep data for as long as needed to provide the service and meet legal requirements, and apply appropriate measures to protect it from unauthorised access.
6. Your rights
You may request access to, correction of or deletion of your data within the limits allowed by law, by contacting us through the Contact page.
7. Cookies
The website may use essential cookies and analytics tools to improve your experience. You can control them from your browser settings.